Summary and Overview
History & Profile
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- Years in business – 21 (as of June 2020)
- Total communities managed – 18 (HOA & CONDO)
- # of employees – 6
- Licensed by Georgia Real Estate Commission
- Broker – Kenneth D. Gilkes
Accounting
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- Prepare and mail annual assessments
- Receive and post payments
- Pay bills… 15th and 25th of each month
- Field calls from homeowners inquiring about account status
- Assist in preparing Annual Budget
- Portal for Board Members and Homeowners
Collections
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- Reminder Notice 30 – 45 days after due date
- Notice of intent to file lien
- File lien to protect Association Interest
- File Suit in Magistrate Court
Community Inspections
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- Inspections are provided 1 time per month, year-round
- 10 – 30-days to cure violation. per covenants
- 1st letter – Friendly Reminder
- 2nd letter – $50
- 3rd letter – Continuing fines of not less than $25.00/day
- Capture Homes For Sale, send letter to Sales Agent
Maintenance and Vendors
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- Monitor common areas for needed repairs and resolve accordingly
- Per budget guidelines.
- Attain bids and Board approval for work over cap amount as per contract
- Secure a minimum of 3 bids for services as requested by the Board
Communication & Connecting
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- Phone
- USPS
- Fax
- 48 hour response time to regular requests
- Same day response on emergency calls
- Comprehensive management report delivered to Board of Directors by the 20th day of each month.
Meetings
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Annual Meeting
- Prepare Proxy, Annual Meeting Notice, Agenda
- Mail meeting notice, minimum 21-days before annual meeting
- Provide sign-in sheet and reconcile with delinquency report to validate quorum
- Support Board with reports and other information during the Annual Meeting
- Assist with collecting ballots and facilitating the vote/election process of new Board Members