Services
Key Components of Management Services
FINANCIAL
- Generate & Mail assessments, Annual, Semi-annual or quarterly
- Receive payments and post to homeowner accounts
- Keep accurate history of accounts and provide easy access to reports
- Preparation of annual budget
- Reconciliation of bank accounts
- Annual review of insurance policy
COLLECTIONS
- Management of Delinquent Accounts
- 1st Letter – 30 day notice, 2nd Letter – 10 day notice, Lien filed, Turn over to Attorney
- Suspension of Membership Privileges, including the right to use common facilities and/or voting privileges
INSPECTIONS
- Enforcement of Covenants (minimum of 1 community inspection per month)
- Inspection and repair of common elements to maintain a safe and pleasing environment
- Monitor homes for sale and foreclosure in an effort to collect all monies owed to the association before ownership of the property is transferred
VENDOR SUPERVISION
- Hire contractors for maintenance and upkeep of common property
- Review contracts and obtain a copy of certificate of insurance for all vendors providing work and services to the association
- Investigate complaints received from owners and Board Members about inadequate vendor service
DAILY OPERATIONS
Dependable and qualified staff on hand to provide support for routine administrative functions and day-today operations, such as handling calls from homeowners and other professionals requiring information about their account and the community.
- Handle routine questions from homeowners about the community
- Answer questions about account balances & rules & regulations
- Assisting mortgage companies and attorneys with closing letters
COMMUNICATION
- Monthly Management Reports
- Regular Meetings with the Board of Directors
- Meeting Notices, as requested by Board
- Newsletters, as prepared and requested by Board or designated committee